Privacy Policy
At OhMyRoses.la, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services. By using OhMyRoses.la, you agree to the practices described below.
1. Information We Collect
We may collect personal information from you when you:
- Place an order
- Sign up for our newsletter or promotional offers
- Contact customer service
- Use our website or mobile app
The information we collect may include:
- Your name
- Email address
- Shipping address
- Billing information (including credit card details processed securely by Stripe)
- Phone number
- Order history
- IP address and device information (collected through cookies and similar technologies)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support
- Send you order confirmations and delivery updates
- Notify you of promotions, special offers, or important changes to our services (if you opt-in)
- Improve your overall shopping experience
- Analyze website traffic and enhance website functionality
3. Payment Processing
We use Stripe to process payments securely. Stripe adheres to the highest industry standards for security and privacy. Your payment information is encrypted and only used for completing the transaction.
4. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except in the following cases:
- With trusted partners who assist in operating our website, processing payments, or delivering products (such as Stripe for payment processing)
- When required by law or to protect our rights or comply with legal processes
- If you opt into marketing communications, we may share your email with email marketing services
5. Cookies and Tracking Technologies
OhMyRoses.la uses cookies and similar tracking technologies to improve your experience on our website. These technologies help us:
- Remember your preferences
- Track and analyze website usage
- Tailor our communications and marketing to your interests
You can adjust your cookie preferences through your browser settings. However, disabling cookies may impact your ability to use certain features of the site.
6. Data Security
We take the security of your personal information seriously. We implement various measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the internet is completely secure.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications at any time
- Request that we stop processing your personal data for direct marketing purposes
To exercise any of these rights, please contact us at [email address].
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and your continued use of our services constitutes acceptance of those changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]
Phone: 747 7673752
